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Help & FAQ

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Festivee uses adaptive bit-rate streaming to deliver the highest quality media that your internet connection and device can handle. Optimally, you'll see a high-definition picture up to 1080p with stereo audio. While you're streaming, we'll monitor your bandwidth to make certain you're getting the best stream possible - if your connection and/or device require, we'll adapt send an appropriate stream to optimize your viewing experience.

Titles can be watched on your computer browser, tablet, or smartphone.

Passes and tickets to films can be found under the "Purchases" tab, under your account menu (click your account icon on the top right corner of the site).

Individual tickets to films can also be found under the "My Library" tab under your account menu.

The full festival pass will give you access to all the Native Spirit Digital Festival content screening this year via Festivee. This includes our films, Q&As and Panel Discussions (though in some cases these will be hosted via other sites and channels.)

However, due to the variety of films we screen and the wishes of different filmmakers, some films will only be available within a limited time frame.

Please check each film's festivee listing prior to arranging your personal viewing.

Within the allotted duration of the film's availability, you will have unlimited access to the film for repeat viewing, pausing or returning to the film and it's additional content.

While we have endeavoured to make as many films available to pass and ticket holders for a good length of time, the variety of films in our Programme means that some will be available for the duration of the festival and some will have limited availability.

Some films on our Programme will only become available later in the festival (for example, certain films in the Native American Heritage Month Collection will only be available from November).


Some films will only be available for a certain number of days, or only available to watch within a limited time slot upon activation of your ticket/ viewing.


This is in order to respect the filmmaker's distribution wishes, and to maximise the film's prospects for future distribution and screenings in the physical world.


Please check the festivee listing for each film carefully prior to purchasing your ticket and arranging your viewing of the film.

Certain films are "geoblocked" (only available to view in the UK and/or certain other territories).

This is in order to respect the filmmaker's distribution wishes, and to maximise the film's prospects for future distribution and screenings in the physical world.


Please ensure that you have checked the festivee listing for each film prior to purchasing your pass/ticket, especially if you are currently residing outside of the UK.

All films that are not in English will be available to view as default with English subtitles (as per the submission requirements of the festival).

Due to the diversity of languages that feature in our Programme, we unfortunately cannot provide subtitles in languages other than English.